Privacy Policy

Effective Date: March 30, 2026
Last Updated: October 7, 2026
Application: Audia for macOS
Developer / Data Controller: BizTech Solutions LLC (9730 Water Oak Drive, Fairfax, VA 22031, USA)

Overview

Audia is a native macOS audio control center and per-app mixing utility developed and operated by BizTech Solutions LLC ("Company," "we," "us," or "our"), a Virginia limited liability company located at 9730 Water Oak Drive, Fairfax, Virginia 22031.

We designed Audia with an uncompromising privacy-by-design, local-first architecture: your audio, recordings, microphone streams, and listening habits never leave your device.

This Privacy Policy explains what limited data is processed to validate your software license, how local macOS system permissions are utilized, and what rights you have.

If you have questions or wish to exercise any privacy rights, contact us at: privacy@audiamac.app

1. Information We Collect & Process

1.1 Anonymous Install ID (Device Identifier)

When you first launch Audia, the App generates a random, anonymous Install ID (UUID format, e.g., C3F5E7B1-4A8E-4C23-9D11-00B2A34F5567).

• Nature: It is mathematically random, pseudonymized, and contains zero personal information, hardware serial numbers, MAC addresses, or Apple IDs.
• Storage: Stored locally in your macOS Keychain under service identifier com.audia.license.
• Purpose: Used strictly to verify whether your installation has an active subscription entitlement and to prevent license activation abuse.
• Transmission: Sent securely over HTTPS to our Cloudflare-hosted licensing server during periodic entitlement checks and license activation/deactivation.

1.2 License Key (Activation & Restore)

When you purchase a subscription or restore access on a new or formatted Mac:

• You enter your License Key (issued to you upon purchase by Lemon Squeezy).
• The App securely sends the License Key and your Install ID to our licensing backend.
• Our backend validates the key against Lemon Squeezy's licensing API to authorize your installation.
• Note on Email Addresses: The Audia macOS desktop application never collects, prompts for, stores, or transmits your email address. Your email address is provided exclusively to our Merchant of Record, Lemon Squeezy Inc., during web checkout to deliver your purchase receipt and license key (see Section 5).

1.3 Entitlement Status & Local Cache

Audia periodically queries our licensing backend to confirm your active subscription tier (Basic, Pro, or Studio). The server response (status, tier, and expiration date) is cached locally in your encrypted macOS Keychain so Audia operates seamlessly offline for up to 72 hours.

1.4 What We DO NOT Collect

Audia does not collect, inspect, transmit, or monetize any of the following:

2. macOS System Permissions & Local Processing

To perform system-level audio mixing, Audia requests specific macOS permissions. All processing associated with these permissions takes place locally on your Mac:

2.1 Audio Capture & Recording (NSAudioCaptureUsageDescription)

• Purpose: Declared to access macOS CoreAudio taps (ProcessTap) to capture per-application audio buffers for volume mixing, real-time 10-band equalization, and user-initiated recording.
• Local Isolation: All audio processing occurs in real-time in memory. When you record an application, the resulting .wav or .m4a file is written directly to the local folder of your choice on your Mac. Neither BizTech Solutions LLC nor Audia has backend servers that ingest audio, and no audio buffers are ever transmitted across the network.

2.2 Apple Events & Automation (NSAppleEventsUsageDescription)

• Purpose: Audia communicates locally via Apple Events (inter-process communication) with supported media players (Spotify, Apple Music) and web browsers (Google Chrome, Brave, Safari, Arc, Edge, Opera).
• Scope: Used solely to read playback metadata (current track title and artist for Now Playing display) and to detect which browser tabs are actively outputting audio for individual volume control.
• Privacy: Audia does not read your browser history, bookmarks, web page content, or credentials.

2.3 Bluetooth Access (NSBluetoothAlwaysUsageDescription)

• Purpose: Audia accesses CoreBluetooth locally to identify connected audio peripherals and their specific hardware models (such as AirPods Max, AirPods Pro, or Beats headphones).
• Scope: Used solely to render the correct device icon and battery/output state in the Audia volume HUD and menu bar.
• Privacy: No Bluetooth device identifiers, MAC addresses, connection logs, or location beacons are stored, logged, or transmitted off your Mac.

3. Network Activity & External Communications

Audia initiates external network requests only for the following distinct operational functions:

1. Licensing & Entitlement Validation:
   • Frequency: At app launch and approximately every 6 hours.
   • Data Sent: Install ID (and License Key during activation).
   • Destination: Our Cloudflare Worker licensing API (audia-api.audiamac-04c.workers.dev) over HTTPS.
2. Device Deactivation:
   • Trigger: When you choose "Deactivate License" in Audia Settings.
   • Data Sent: Install ID.
   • Destination: Our licensing API over HTTPS to unbind the device from Lemon Squeezy.
3. Software Updates via Sparkle Framework:
   • Trigger: Automatic periodic checks or when you click "Check for Updates" in Settings.
   • Data Sent: Standard HTTP request headers (including macOS version and app version User-Agent).
   • Destination: Our GitHub distribution repository hosting the update feed (appcast.xml).
   • Control: You may disable automatic update checks at any time in Settings > Updates.
4. Now Playing Album Artwork Fallback:
   • Trigger: When playing music via Spotify or Apple Music and local artwork is unavailable.
   • Data Sent: Standard public query with track title and artist name sent to Apple's public iTunes Search API (https://itunes.apple.com/search).
   • Destination: Apple Inc. and CDN image servers to retrieve public album cover art.
5. External Hyperlinks:
   • The App provides outbound links to our website (audiamac.app), purchase checkout, and Lemon Squeezy customer management portal (app.lemonsqueezy.com/my-orders). These open in your default system web browser.

4. Local Data Storage

All user configurations, custom EQ curves, and audio files are stored exclusively on your local device:

Uninstalling Audia removes your local application container files.

5. Third-Party Services & Merchant of Record

5.1 Lemon Squeezy Inc. (Merchant of Record)

Subscriptions and license transactions are processed by Lemon Squeezy Inc., who acts as our Merchant of Record.

• When you purchase a license, Lemon Squeezy collects your payment card information, email address, country, and billing details.
• Lemon Squeezy's handling of your personal and financial information is governed by the Lemon Squeezy Privacy Policy.
• BizTech Solutions LLC does not store, see, or receive your full credit card number or billing address.

5.2 Infrastructure & Hosting Providers

• Cloudflare Workers: Our licensing and entitlement endpoints run on Cloudflare Workers. Cloudflare processes requests at global edge locations and maintains transient infrastructure logs (such as connecting IP addresses and HTTP request metadata) for security, DDoS protection, and rate limiting.
• Supabase / PostgreSQL: Our licensing database stores license keys, associated Install IDs, activation timestamps, and subscription tier status. No personal names or browsing data are stored in this database.

6. Legal Bases for Processing (GDPR & UK GDPR)

For individuals located in the European Economic Area (EEA) and the United Kingdom, BizTech Solutions LLC processes data under the following legal bases pursuant to Article 6 of the General Data Protection Regulation (GDPR):

1. Performance of a Contract (Art. 6(1)(b) GDPR): Processing your Install ID and License Key is strictly necessary to provision, validate, and maintain your software license and subscription features.
2. Legitimate Interests (Art. 6(1)(f) GDPR): Processing server-side request metadata and update checks is necessary for our legitimate interests in securing our services against fraud, piracy, and DDoS attacks, and ensuring users receive critical security updates.
3. Consent (Art. 6(1)(a) GDPR): Local access to system audio capture, Apple Events, and Bluetooth is granted by you via macOS system authorization prompts.

7. Data Retention & Deletion

• Install ID & Keychain Cache: Retained on your device until you delete Audia and remove its Keychain entries.
• Licensing Server Records: We retain your License Key, Install ID linkage, and subscription status for as long as your license is active and up to 12 months following expiration to allow reactivation and dispute resolution.
• Infrastructure Logs: Ephemeral Cloudflare edge logs are automatically purged in accordance with standard operational cycles (typically within 30 to 90 days).
• Data Deletion: You may request the deletion of any server-side records associated with your Install ID or License Key at any time by emailing privacy@audiamac.app. We will fulfill deletion requests within 30 days.

8. Your Privacy Rights (GDPR, UK, & California / CCPA)

8.1 European Union & UK Rights

Under GDPR and UK data protection law, you have the right to:

• Access: Request confirmation of whether we hold data linked to your Install ID or License Key and obtain a copy.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data from our licensing database ("Right to be Forgotten").
• Restriction & Objection: Object to or restrict the processing of your licensing data.
• Data Portability: Receive your structured licensing data.
• Lodge a Complaint: You have the right to lodge a complaint with your local Data Protection Authority (DPA) or the UK Information Commissioner's Office (ICO).

8.2 California Privacy Rights (CCPA / CPRA)

If you are a California resident:

• No Sale or Sharing: BizTech Solutions LLC does not sell your personal information, nor do we share your personal information for cross-context behavioral advertising.
• Notice at Collection: The categories of personal information collected in the preceding 12 months are limited to pseudonymous identifiers (Install ID, License Key) collected solely for software licensing.
• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

9. Security

We implement rigorous technical and organizational safeguards to protect your information:

• License keys and Install IDs are stored in the hardware-backed, encrypted macOS Keychain.
• All network traffic between Audia and our licensing servers is encrypted using modern TLS/HTTPS.
• Audia binaries are compiled with Apple's Hardened Runtime enabled and notarized by Apple to ensure binary integrity and absence of malware.
• No third-party analytics trackers, crash-reporting daemons, or advertising SDKs are embedded into the Audia binary.

10. Children's Privacy

Audia is a general utility software and is not directed at children under the age of 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, contact us at privacy@audiamac.app and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will revise the Last Updated date at the top of this document. Continued use of Audia after any revisions constitutes your acceptance of the updated policy. We commit never to retroactively expand data collection on existing installations without explicit notice.

12. Contact Information & Data Requests

For any privacy-related inquiries, data access requests, or deletion requests:

• Developer / Data Controller: BizTech Solutions LLC
• Address: 9730 Water Oak Drive, Fairfax, VA 22031, USA
• Data Protection / Privacy Inquiries: privacy@audiamac.app
• General Inquiries: support@audiamac.app
• Website: https://audiamac.app

When submitting a data access or deletion request, please include your Install ID (found in Audia Settings > About / License) or your License Key so we can locate the applicable records.